Raise waste-related requests at The Waste Spot

Wednesday, 13 October 2021

Penrith City Council is inviting residents to jump online and head to The Waste Spot, the digital platform dedicated to supporting residents to raise waste requests and provide feedback to Council as quickly and easily as possible.

The Waste Spot is a digital alternative to Council’s existing telephone customer support service and aims to give residents another opportunity to contact Council, while helping to ensure fast responses and efficient resolutions are achieved.

Penrith Mayor Karen McKeown OAM praised the online destination as a ‘round the clock option residents can use to let Council know of their needs at a time convenient to them.

“Innovative services like this are nothing short of what Penrith deserves and this is just the first step," Cr McKeown said.

“This digital service will work alongside existing contact methods and will help make life easier for those who prefer to access services online.

“Sustainability is one of Penrith City Council’s biggest priorities when it comes to providing our community with a high-quality and easy to use waste management service.

“Over the years, we have pioneered best practice in Food Organics and Garden Organics (FOGO) initiatives which have contributed to Penrith leading the way when it comes to sustainable waste management.

“Council takes great pride in providing a service that is easy to access and provides the solutions to our community’s queries or problems,” she said.

It’s easier than ever to arrange a bulky waste collection, take care of a rubbish spill, ask a waste-related question or provide feedback at a time that’s convenient for you.

To raise a request at The Waste Spot, head to penrith.city/thewastespot

Information contained within this news release was correct as at Wednesday, 13 October 2021.