Emergencies

Are you ready for an emergency?

Download the free Get Prepared app to prepare for an emergency

Penrith City Council encourages you to prepare and stay safe in a disaster or a time of crisis by downloading the Get Prepared App and completing an emergency plan.

With disasters becoming more frequent, getting prepared has never been more important. Whether it’s fires, floods, heatwave or family crises, the Get Prepared app is a simple and effective tool to plan what to do, where to go and who to tell.  

The Australian Red Cross the Get Prepared app helps you connect with your key support people, accomplish simple tasks to make you and your loved ones safer, and protect the things that matter most to you in the event of an emergency. 

The app is a free and easy-to-use, one-stop tool to help you prepare for any type of emergency. You can: 

• Establish a quick and easy network of support with three key contacts 
• Review risks relevant to where you live 
• Create checklists of actions to make an emergency plan 
• Save the emergency plan as a PDF to be printed and shared with others. 

As a participating Council in the Resilient Sydney program, we are collaborating with a number of councils across Sydney to create a connected, inclusive, and resilient region. 

If you live near a waterway or flood-prone area, visit the NSW SES FloodSafe site to plan for and stay safe from floods.

Sites to monitor for updates include: 

• Bureau of Meteorology NSW weather warnings 
• NSW State Emergency Service (SES) 
• Live Traffic NSW includes incident and road closure updates from the Roads and Maritime Services. 
• Sydney Catchment Authority provides updates on spills from Warragamba Dam, affecting Nepean River water levels. 
• Penrith Disaster Dashboard 

Get Ready Business Resources

Is your business prepared for emergencies and natural disasters such as storms, flood, bushfire and heatwaves that may cause damage or interruption to your business?
Being prepared means getting your business back up and running more quickly.

Get Ready Business is a program developed by Resilience NSW in conjunction with NSW Treasury and the NSW Small Business Commission. A free Toolkit and Guide has been developed to assist you in preparing your business for disasters.To learn more about Get Ready Business and to download the free Toolkit and Guide go to: https://www.emergency.nsw.gov.au/Pages/for-the-community/get-ready/business.aspx

General emergency contacts

• Ambulance, fire brigade or police emergencies: 000
• Police Assistance Line: 131 444

Natural disasters

- including bushfires, floods and major storm damage.

• ABC Emergency provides for advisory information, news and official warnings on emergencies in Australia.
• NSW State Emergency Service (SES) for emergency help in floods or storms: 132 500.
• NSW Rural Fire Service (RFS) for the bush fire information line: 1800 679 737 (1800 NSW RFS). See also: Neighbourhood Safer Places
• NSW Weather Warnings - warnings issued by the Bureau of Meteorology
• NSW Ministry for Police and Emergency Services - information, links and resources
• NSW Public Schools Bushfire safety .

If you live near a waterway or flood prone area, visit the NSW SES FloodSafe site to plan for and stay safe from floods.

Sites to monitor for updates include:

• Bureau of Meteorology NSW weather warnings
• NSW State Emergency Service (SES).
• Live Traffic NSW includes incident and road closure updates from the Roads and Maritime Services.
• Sydney Catchment Authority gives updates on spills from Warragamba Dam, affecting Nepean River water levels.

Bushfire Resources and Donations

The following fact sheet has information that may be of assistance including:

• providing support to community groups and organisations
• supporting organisations helping animals
• government resources to help if the fires have impacted you or members of your extended family
• goverment services to provide assistance if you or a family member are a landholder or a small business owner directly impacted by the bushfires.

Bushfire Information Fact Sheet 

Flooding

Flood Emergencies:
Want the latest notifications? Go to Council's Disaster Dashboard.
Follow us on Facebook for news updates.
Not sure how to prepare? Visit SES Get Prepared Resources here, where you'll find the following pages:

Hawkesbury-Nepean SES - How to receive warnings and when to act

Hawkesbury-Nepean SES Get Ready to Go Kit

Hawkesbury-Nepean SES Know how to get out 

Hawkesbury-Nepean SES During a flood 

Road closures

• Visit the live traffic website for up to date information about road and traffic issues.
• Roads and Maritime Services on131 700 - traffic incidents and dangerous road condition.

Other emergencies

• Endeavour Energy 131 003 - power outages, streetlights not working, dangerous electrical situations.
• NSW Environment Protection Authority (EPA) Environment Line 131 555 - pollution incidents.
• Sydney Water 132 090 - NSW sewerage/water problems.

Report a crime

• Police Assistance line 131 444
• Crime Stoppers 1800 333 000 - You can report a crime or suspicious activities anonymously.
• Penrith Police Station 4721 9444
• St Marys Police Station 9677 7499
• Domestic Violence Helpline 132 111
• Council's Graffiti Hotline 1800 022 182

Penrith Emergency Management Plan

Download the Penrith Emergency Management Plan (EMPLAN) for the Penrith Local Government Area.